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Legal � Terms

Terms of Service

Last updated: January 1, 2025  �  These terms are written in plain English � no legal jargon.

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Short version: Use EcomLabs fairly, pay your subscription on time, and we'll provide you a reliable, high-quality service. If you're ever unhappy, we'll make it right.

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7-Day Money-Back Guarantee

Not happy within the first 7 days? We'll refund you 100% � no questions asked, no hassle. We're confident you'll love EcomLabs, but if not, you won't lose a penny.

1. What is EcomLabs?

EcomLabs is a cloud-based warehouse management system that helps ecommerce businesses manage inbound/outbound shipments, inventory, store operations, and fee reporting. By creating an account, you agree to these terms.

2. Your Account

When you sign up, you're responsible for:

You must be 18 or older to use EcomLabs.

3. Subscription & Payments

4. Fair Use

We ask that you use EcomLabs responsibly. Please don't:

Violations may result in account suspension. We'll always try to contact you first.

5. Your Data Belongs to You

All shipment data, store information, and files you upload remain yours. We only use your data to provide the service � never for advertising or selling to third parties. You can export or delete your data at any time.

6. Service Availability

We aim for 99.9% uptime and work hard to keep EcomLabs fast and reliable. Occasionally we may need to perform maintenance � we'll always notify you in advance for planned downtime.

7. Cancellation

You can cancel your subscription anytime from your account settings � no phone calls, no forms, no hassle. Your access continues until the end of your current billing period. We don't charge cancellation fees.

8. Our Liability

We work hard to keep EcomLabs running smoothly, but we can't guarantee it will be error-free 100% of the time. Our liability is limited to the amount you paid in the last 3 months. We're not responsible for indirect losses.

9. Changes to These Terms

If we make significant changes, we'll email you at least 14 days before they take effect. You can always find the latest version here. Continued use means you accept the updated terms.

10. Contact Us

Questions about these terms? We're happy to explain anything. Email us at afcodelabs@gmail.com � we respond within 24 hours.

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